Privacy

Dinamo Bilgisayar Yazılım Pazarlama ve Dış Tic.Ltd.Şti. takes the highest level of security measures to ensure the lawful collection, storage, and sharing of your personal data and to protect your privacy.

Our aim is to inform you transparently about the ways your personal data is collected, the purposes for processing, the parties it is shared with, the legal reasons, and your rights in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data and to ensure your satisfaction.

In accordance with the Law No. 6698 on the Protection of Personal Data (“Law No. 6698”), your personal data will be collected and processed by Dinamo Bilgisayar Yazılım Pazarlama ve Dış Tic.Ltd.Şti. (“COMPANY”) as the data controller, within the scope described below.

Your personal data will be processed by the COMPANY for the following purposes within the scope of the personal data processing conditions and purposes specified in Articles 5 and 6 of the Law No. 6698:

• Using products and services, planning and execution of sales processes, planning and execution of operational activities, execution and planning of post-sales support services, ensuring continuity in maintaining the provided services such as infrastructure, device, maintenance, repair, installation, etc.
• Execution of operations and tasks related to the services provided or to be provided to you, fulfilling contract requirements, service, support quality monitoring
• Keeping financial and accounting records
• If you have accepted electronic commercial messages, promoting, campaigning, sending periodic work notifications, payment notifications, service details, and reminders, and carrying out marketing activities (For this purpose, the COMPANY does not share personal data with business partners.)
• Compliance with the obligations arising from notifications made to the relevant authority and the applicable regulations for our company subject to the ICTA regulation
• Fulfillment of obligations to public institutions and organizations, courts, prosecution offices, law enforcement agencies, and other entities with which the COMPANY has legal obligations, in order to protect and defend the COMPANY's legal rights
• Informing approved and verified identity information to business partners and infrastructure providers for transactions, security control, etc., when necessary
• Conducting written and verbal communication for activities such as payment, collection, order, pre-order offers, visits, etc.
• Providing information to judicial and administrative authorities upon request
• Fulfilling all kinds of legal obligations arising from force majeure and other reasons

Your personal data is collected via the website, various contracts, and all kinds of information forms with your explicit consent or under other data processing conditions stipulated in the Law No. 6698.

This information is acquired for the purposes of conducting our commercial activities in accordance with the laws and enabling the COMPANY to sustain its commercial life and fulfill its legal obligations completely and accurately.

Your personal data is shared with service providers and business partners in line with the purposes and legal reasons stated under the headings "Purposes of Processing Personal Data" and "Method and Legal Reason for Collecting Personal Data." Additionally, if there is a need to provide information to authorized institutions and organizations (e.g., sharing with judicial authorities due to a dispute), your personal data will also be shared with authorized institutions and organizations. When sharing your personal data with third parties, compliance with the rules specified in Articles 8 and 9 of the Law is ensured.

As personal data owners, if you submit your requests regarding your rights to the COMPANY through the methods specified below, the COMPANY will conclude the request free of charge within thirty days at the latest, depending on the nature of the request. No fee will be charged for responses up to ten pages. A processing fee of 1 Turkish Lira will be charged for each page over ten pages. If the response to the application is given on a recording medium such as a CD or flash memory, the cost of the recording medium will be charged by our company.

In this context, personal data owners have the right to:

• Learn whether personal data is processed or not
• Request information if personal data is processed
• Learn the purpose of personal data processing and whether it is used in accordance with its purpose
• Know the third parties to whom personal data is transferred domestically or abroad
• Request the correction of personal data if it is incomplete or incorrectly processed and request that the third parties to whom the personal data has been transferred be informed of the correction
• Request the deletion or destruction of personal data if the reasons for processing no longer exist despite being processed in accordance with the Law No. 6698 and other relevant legal provisions and request that the third parties to whom the personal data has been transferred be informed of this
• Object to the occurrence of a result against the person himself/herself by analyzing the processed data exclusively through automated systems
• Demand the compensation of the damage in case of loss due to the unlawful processing of personal data

In order to exercise your above-mentioned rights, you can submit your request in Turkish and in writing or via registered electronic mail (KEP) address, secure electronic signature, mobile signature, or using the electronic mail address previously notified to the COMPANY and registered in our system, in accordance with the 1st paragraph of Article 13 of the Law No. 6698 and the Communiqué on the Principles and Procedures for the Request to Data Controller No. 30356 dated 10.03.2018. In applications, information will only be provided regarding the applicant, and it will not be possible to obtain information about other family members and third parties. The COMPANY reserves the right to verify your identity before responding.

In your application;

• Your name, surname, and if the application is in writing, your signature
• Your Turkish Republic identification number, if you are a citizen of Turkey, your passport number, or identification number, if any, if you are a foreigner
• Your place of residence or workplace address for notification
• Your electronic mail address, telephone, and fax number, if any, for notification
• The subject of your request

must be included, and any information and documents related to the subject must be attached to the application.

You can submit your written applications by adding the necessary documents to Dinamo Bilgisayar Yazılım Pazarlama ve Dış Tic.Ltd.Şti., Fetih Mah. Düzgün Sok. Tahralı Sitesi Yıldız Apt. B/3 Ataşehir/İSTANBUL as the data controller.

You can send your applications via email to kvkk@dinamo.net.tr. You can send your applications via KEP to dinamobil@hs01.kep.tr.

Depending on the nature of your request, it is necessary to provide complete and accurate information and documents to enable identity verification. If the required information and documents are not provided properly, there may be disruptions in the thorough and qualified execution of investigations based on your request by the COMPANY. In such cases, the COMPANY reserves its legal rights. Therefore, your application should be sent completely and with the required information and documents in accordance with the nature of your request.